Privacy & Security Information
Details related to our privacy & security standards and policies. Feel free to contact us if you need more details
We fully understand the importance of online privacy and electronic security. As we build our relationship with you, we want you to know that your trust is a valuable asset to us. We have taken several steps to ensure your online interaction with us occurs within a secure and private environment.
We respect your privacy! Information collected through the Birdfeeders.com site will be exclusively used by us (Woodstream Corporation) for the sole purpose of product and/or service evaluation and improvement. Any consumer demographic information collected is considered confidential and will not be sold to, or exchanged with, any 3rd parties. (User supplied information, such as product reviews, product questions and image/video uploads may be used on other website properties owned by Woodstream Corporation at our discretion.
If you sign up for My Account, you will be asked to provide us with contact information such as name, mailing address, ZIP code, state, country, e-mail address, and telephone number.
Name and e-mail address are used to manage the delivery of our eNewsletter and marketing communications (only if you have opted in to receive such communications). We will not sell or distribute your name, e-mail address or other personal information to any third parties. Once you have given us permission, we will send you e-mails with product news, tips and/or promotions. You will be given an opportunity to opt-out of further contact from us within your account settings, or from any email sent to you.
Like many companies, we sometimes use "cookie" technology on our web site. These cookies are stored on your computer by your browser. When you log in, this type of cookie tells us whether you've visited us before or are a new visitor. The cookie doesn't obtain any personal information about you or provide us with any way to contact you, and the cookie doesn't extract any information from your computer. We do use the cookie to help us identify site features in which you have the greatest interest, so that we can provide more of what you may want.
Sharing of Information
We do not sell, rent, or share any customer information that we collect on our web site. Any user uploaded information, such as product reviews or user uploaded images may be shared across websites owned by Woodstream Corporation.
We believe that your email address is private information and as stated under Personal Information, you have our assurance that we do not rent or sell your email address to anyone. We use your email address to send you order-related emails, like shipping confirmations. If you have opted in to our website's eNewsletter, you may also receive marketing emails.
At any time, you may opt out from any or ALL our eNewsletters by logging into your My Account settings, or selecting 'Unsubscribe' from any email you've received from us.
We occasionally offer sweepstakes on our website. In order to enter a sweepstakes, we collect personally identifiable information necessary for prize fulfillment and will not share this information with any third party companies, unless it is for prize fulfillment purposes. If you win a prize, additional information may be collected offline for tax and prize fulfillment purposes. The first initial, last name, city and state of each winner will be disclosed on a Winners List which will be distributed upon request and as required by law. Information required for tax purposes, the Winners List or other information required by law is kept as required by law.
Our site is tested and certified quarterly to pass the AlertSite Security Scan by AlertLogic. The AlertSite quarterly scan secures the full PCI compliance of all transactions completed in the Birdfeeders.com site and can prevent over 99% of hacker crime by identifying potential network vulnerabilities.
Also, all payments made through the Birdfeeders.com site are 100% secured by Comodo Secured® known for Creating Trust Online®. Comodo, with its Enterprise SSL Certificates, has a 128-bit SSL encryption that ensures a safe and secure, identity-theft free transaction.
All orders are encrypted using Secure Socket Layer (SSL) technology - one of the most prevalent and secure systems available online. SSL is an extremely complex form of cryptography that makes it virtually impossible for a third party to decrypt any personal information you provide. You can rest assured that your personal and credit card information is protected when transmitted online.
Credit, debit and/or checking account information is never stored by us after payement is received. Every transaction on Birdfeeders.com is secure.