Important Holiday Shipping Notice!

Our warehouses will be closed during the holidays so our employees can spend time with their families. All orders received between December 23rd and Dec 28th will be shipped during the week of December 29th. We appreciate your business and apologize for any inconvenience this may cause.

Happy Holidays!

Shipping Policy

Birdfeeders.com ships to the contiguous 48 connecting states as well as to Alaska, Puerto Rico and Hawaii.

All orders for Alaska, Puerto Rico & Hawaii require Air Delivery. Please select the air delivery option during checkout.

Birdfeeders.com does not accept orders for items on backorder. However, you can sign-up for product availability notifications and we will send you an e-mail when the item you are interested in becomes available.

Birdfeeders.com does not ship to post office boxes or APO addresses.

Shipping Rates

Shipping and handling charges are calculated real-time at the moment of checkout and are based on:

The delivery method you choose
The combined weight of items in your order
Your location
Any current Havahart.com shipping promotions

Shipping Methods

Birdfeeders.com ships via the following shipping methods:

Standard Ground - 1-6 business days via UPS
Next Day Air - 1 business day via UPS
2nd Day Air -2 business days via UPS

NOTE: these are estimated transit times after your order has been fulfilled. Our goal is to fulfill orders within 24 hours or less during regular business days.

Transit Times

Birdfeeders.com ships from Knoxville, TN (Zip Code 37914). These are the UPS average transit days based on the location of our warehouse:

ups transit map

Birdfeeders.com does not ship during weekends or holidays. On regular business days, order fulfillment is 24 hours or less. If you place your order on a Friday, Saturday or a holiday, your order will be fulfilled on the next business day.

Express Orders

Orders sent via "Next Day Air" and "2nd Day Air" are delivered to you on the next business day or 2nd business day from the day they are shipped. Orders are shipped during business days only - we do not ship during weekends or holidays. Carriers only deliver during business days as well.

Placing your order very late in the day, after the shipping companies have picked up their last shipment, is one factor that can affect shipping time. Also, due to the nature of items in the order, some orders may take longer to put together, pack and ship than others.

As a rule, you can expect orders shipped "Next Day" to take 2-3 days to arrive, and orders shipped "2nd Day" to arrive within 3-4 days.

Hazardous Materials

Items that are deemed Hazardous Materials may not be shipped via Air, they can only ship via Standard Ground.

Therefore, hazardous materials cannot and will not be shipped to Alaska, Hawaii or Puerto Rico.

If your order is going to Alaska, Hawaii or Puerto Rico, and contains a hazardous material, that item will be removed automatically from your cart at time of checkout. If your order is going to any other state and contains a hazardous material, express air shipping will not be an available shipping method - only the UPS ground method will be available.