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Reviewer: malarci
I bought the feeder because it said squirrels couldn't get into it, but they still do, however, they haven't destroyed the feeder like they have others, so at least it's nice and sturdy.
Reviewer: A
_______________________________________________________________ Thank you for the recent online review you submitted for the Birdscapes® Watchtower Feeder (model #: 353). We are sorry to hear about your experience with our Watchtower Feeder & the Sure-LockTM mechanism. Just as squirrels are constantly figuring out new ways to invade a squirrel resistant feeder, our engineers are researching new ways to prevent them from invading our feeders. We are happy to report that the wire cable has been tested to withstand weight much greater than the combined weight of the feeder, seed and squirrel! We are so confident in the quality of our birdfeeders that we back them with a 30 day money back guarantee and a one year warranty. If you have received a product that did not provide you with these results we would be happy to set up a time with you at your convenience to discuss your concerns, or please feel free to contact us at the following: Email: consumercare@woodstream.com Phone: 800-800-1819, opt 1 Sincerely, Liz Ricca Consumer Care Representative
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